FAQs - What would you like to know?
Payment Options
What payment options do you provide? We offer the following payment options:
- Visa
- Mastercard
- Discover
- American Express
- Shop pay
- Amazon pay
- PayPal
- Google Pay
- Facebook pay
Do you offer a cash-on-delivery option? Sorry, we don't. We support only the payment options mentioned here.
What if I have a question about my purchase receipt? We would be happy to answer any questions regarding your receipt. Please email to us at info@inkdefensetattoo.com
Shipping Policy
Do you ship your products worldwide? We only ship in the United States.
What are the shipping options you provide? We provide standard shipping via carriers like USPS and UPS. We also provide express shipping for delivering the products to you faster via UPS. This will have an additional charge. You can view all available shipping options when you checkout.
How can I confirm that you can ship this item to my location? If in doubt, please reach us at info@inkdefensetattoo.com or use the chat feature on our website.
How long will shipping take? After you place the order, it takes us 1-2 business days to prepare and ship your order. Once your order ships, a shipping confirmation email will be sent to the email address associated with your order within 24-48 hours. A link will also be included with tracking information to check the status of your order.
From where do you ship these items? We ship these products from our warehouse located in Eugene, Oregon.
Can I track my order while in transit? Yes, you can. a shipping confirmation email will be sent to the email address associated with your order within 24-48 hours. A link will also be included with tracking information to check the status of your order.
How much do you charge for shipping? You can view shipping charges if any when you go to the checkout page.
Do you have any option for expedited shipping? Yes, we do. Keep in mind additional shipping charges will apply. Choose expedited shipping option at the checkout page.
What do I do if I never receive my order? Firstly, our sincere apologies. Please reach us at info@inkdefensetattoo.com, include your order number, and we will quickly sort it out.
How do I make changes to an order I've already placed? Hurry and let us know within a day of placing your order so that we can help you. If it's past that or if the order is already shipped, then we're sorry but we won't be able to undertake your request.
About Us
Can you tell me more about your business? We are a small woman-owned business focused on supporting the tattoo industry providing all-natural care products to preserve tattoo art. We have a nationwide pro-team of select tattoo artists who we support in the industry as well.
Where are you located? We are in Eugene, Oregon.
Where can I follow you on social media? Thanks for asking. We are on
Can I review your products? Sure, we love the feedback. Please go to the individual product pages and scroll down to the review section where you can leave your review.
How can I leave a review for your store? We appreciate your feedback. We use Google Reviews.
What's the best way to reach you? Best way is to email us directly.
How do I contact you if my question isn't answered here? Email us at info@inkdefensetattoo.com